Dear Residents and Voucher Holders of the Salem Housing Authority,
I am very pleased to announce that after a long difficult year full of uncertainty, the Salem Housing Authority will begin the journey toward what will now be our “new normal”.
The past year has brought to light what is truly important in our lives and how the little things we often take for granted are so very important to us all and appreciated more than ever.
The Housing Authority will begin to serve everyone in person as of June 21, 2021. Much of our office protocols and physical space will look a little different, but the same smiling dedicated staff will be available to see you all in person once again! Because our space will need to incorporate limitations going forward with the amount of people able to safely be in the lobbies at one time, we still encourage everyone to submit documents via email, mail or in our drop boxes located outside of one of the three management offices that is most convenient for you. Staff are available by phone, email and virtually by zoom video conference for meeting options. We are also rolling out more convenient options for our residents, landlords and voucher holders to create their own online portal to submit documentation, update important records and even pay rent. We hope the new features will add to the ease of transition to the new normal for our agency and provide safe convenient options for our participants.
I want to thank all of you for working together with the housing authority during the pandemic, we were stronger together as a group and we made it through one of our most challenging years together. Let’s continue along this road of recovery together by keeping safety in mind and working together to continue to follow the guidelines set forth for managing what we hope is the ending of the pandemic. We look forward to seeing everyone!
Salem Housing Authority